Mancity888 Platform Terms and Conditions of Use

By accessing, registering for, or using any part of the mancity888 platform — whether through the website, mobile app, or any other digital medium — you hereby acknowledge that you have read, understood, and agree to be bound by all Terms and Conditions contained in this document.

These Terms apply to all users of the mancity888 platform without exception, including visitors without an account, registered members, and VIP members. If you are using the platform on behalf of an organisation or business entity, you confirm that you have full authority to bind that entity to these Terms and Conditions.

To register and use the mancity888 services, you must meet the following requirements without exception:

• You must be at least 18 years old or the age of majority as defined by the laws of your country or region of residence, whichever is higher.
• You are registering in your own personal capacity and not on behalf of any third party without written consent from mancity888.
• The personal information you provide during registration must be accurate, complete, and up to date. You are responsible for updating this information should any changes occur.
• You are not on any list of persons prohibited from using online gambling services in your country.
• You are only permitted to register one account only at mancity888. Multiple account registrations are strictly prohibited and may result in account suspension or permanent closure.

Mancity888 requires all members to complete an Identity Verification (Know Your Customer / KYC) process before their first withdrawal is processed. This process requires you to submit a valid identity document, proof of current residential address, and any other supporting documents requested by our team. The KYC process is conducted entirely in a secure environment and your data is protected in accordance with our Privacy Policy.

Mancity888 provides a range of secure and integrated payment methods for the convenience of members in Malaysia. All financial transactions on our platform are protected by 256-bit SSL encryption and processed through legitimate, trusted payment channels.

• Minimum deposit is RM 30 per transaction, unless otherwise stated in a specific promotion.
• Deposits are processed instantly via FPX, Touch 'n Go eWallet, GrabPay, DuitNow QR, and ShopeePay.
• All deposits must be made using a payment method registered in the same member's name. mancity888 does not accept third-party deposits.
• Mancity888 is not liable for any deposit delays caused by technical issues on the part of the payment service provider.

• The minimum withdrawal is RM 50 per transaction.
• Withdrawal requests are processed within 24 working hours. VIP members receive priority processing with faster turnaround times.
• All withdrawals will be credited solely to the bank account or e-wallet registered in the member's name.
• Mancity888 reserves the right to suspend or hold withdrawals for security review, KYC verification, or investigation of suspicious activity.
• Any bonus or promotional credit is subject to a wagering requirement before a withdrawal is permitted.

All games available at mancity888 — including slot games, bingo, table games, and live dealer games — are subject to specific rules available within each game. Members are responsible for understanding the rules of each game before playing.

• All game outcomes are final and cannot be disputed after a round ends.
• In the event of a technical disruption or system failure during gameplay, mancity888 will determine the appropriate course of action based on recorded server data. This decision is final.
• The use of any automated software (bots), exploit tools, or unauthorised methods to gain an advantage in games is strictly prohibited and may result in account closure and forfeiture of balance.
• Mancity888 uses an independently audited RNG (Random Number Generator) system to ensure the fairness of every game.
• The games provided are for adult entertainment purposes. mancity888 encourages members to set personal limits and play responsibly.

Mancity888 offers a variety of bonuses and promotions from time to time to reward our loyal members. All bonus offers are subject to specific terms and conditions stated alongside each respective promotion.

• Welcome bonuses, reload bonuses, cashback, and VIP rewards are all subject to wagering requirements that must be met before any withdrawal is permitted.
• Wagering requirements are typically expressed in a format such as "5x" — meaning the bonus amount must be wagered 5 times before a withdrawal is eligible.
• Bonuses are non-transferable, cannot be directly converted to cash, and may not be shared between accounts.
• Mancity888 reserves the right to reclaim any bonus awarded should there be any indication of abuse or fraud.
• Each member is entitled to one welcome bonus only. Using multiple accounts to obtain additional bonuses constitutes fraud and will be subject to action.
• Time-limited promotions will expire automatically once the period ends. mancity888 will not extend bonus periods upon request.

As a mancity888 member, you agree to use this platform responsibly and to comply with all established guidelines. Use of the platform for any unlawful or illegal purpose is strictly prohibited.

• Keep your password and account login details confidential. mancity888 will not be held responsible for any losses resulting from your negligence in safeguarding your account information.
• Notify mancity888 immediately if you suspect any unauthorised activity on your account.
• Ensure that funds used for playing are your own legitimately obtained personal funds, not borrowed money or funds derived from illegal activities.
• Comply with all local laws applicable to online gambling activities in your area.

Mancity888 reserves the right to suspend or close any member account at any time, with or without prior notice, where there is reasonable cause to do so. This includes, but is not limited to:

• Violation of any Terms and Conditions stated in this document.
• Suspicion or confirmation of fraud, hacking, or other illegal activities.
• Failure to complete the KYC process within the specified timeframe.
• Self-exclusion requests submitted by the member for responsible gaming reasons.
• Instructions from relevant legal authorities or regulatory bodies.

If your account is closed due to a breach of Terms and Conditions, mancity888 reserves the right to forfeit any account balance associated with the violating activity. For closures unrelated to violations, any legitimate account balance will be returned to you after the review process is complete.

Mancity888 is fully committed to responsible gaming. We believe gaming is a form of entertainment and not a means to resolve financial difficulties. If you feel your gambling activity is beginning to affect your life, we encourage you to make use of the self-control tools we provide.

• Deposit Limit: Set daily, weekly, or monthly deposit limits for your account.
• Loss Limit: Set a maximum loss limit you are comfortable with for any given period.
• Cool-off: Suspend access to your account for a period of 24 hours to 30 days.
• Self-Exclusion: Permanently close your account if necessary.

For more information about our responsible gaming programme, please visit the Responsible Gaming.

Mancity888 provides this platform on an "as-is" basis without any express or implied warranties. To the extent permitted by applicable law, mancity888 shall not be liable for:

• Any financial losses incurred as a result of gaming activity on our platform.
• Service disruptions caused by system maintenance, technical failures, or factors beyond our control.
• Any indirect, consequential, or punitive losses arising from the use of our platform.
• Third-party content or services that may be accessible through our platform.

The maximum total liability of mancity888 to any member in any situation shall not exceed the amount deposited by that member in the 30 days preceding the relevant claim.

These Terms and Conditions are governed by and interpreted in accordance with applicable laws. Should any dispute arise relating to the use of the mancity888 platform, we encourage you to contact our customer support team first for an amicable resolution.

Our team will endeavour to resolve any complaints within 5 to 7 working days. If a resolution cannot be reached through internal negotiation, the matter may be referred to a mutually agreed arbitration body.